Maximize Your FSA/HSA Benefits with Payne Glasses!

Yes, a wide range of over-the-counter purchases are eligible for FSA or HSA funds. This includes readers and sunglasses, as well as eye care accessories. Always check your specific plan details for eligibility criteria to make informed purchases.

You should contact your plan administrator or check your plan documents to find out if your FSA offers a grace period or a carryover option. These features can vary by employer.

You can use your FSA or HSA funds to purchase eyewear for yourself, your spouse, or any dependents listed on your tax return.
This includes children who meet the IRS definition of a dependent.

Yes, you can use your FSA (Flexible Spending Account) or HSA (Health Savings Account) card at checkout just like a regular debit card.

For both FSA and HSA purchases, it's important to keep detailed receipts that include the date of purchase, the amount, and a description of the product or service. This documentation is necessary for verifying the eligibility of expenses if requested.

Items bought with FSA or HSA funds follow our standard return policy. However, it's important to check your plan's rules as some may not allow returns after the funds have expired. For any questions or specific concerns about your return, please contact our customer service.

Return Authorization: If you need to return a product, please contact us to obtain a Return Authorization (RA) number. This must be done within 30 days of your purchase. FSA/HSA Plan Check: We advise checking with your FSA/HSA plan regarding their return policies. Some FSA plans may not permit returns if your funds have already expired.

Operating Hours: Our team is available from 10 AM to 9 PM Eastern Time (extended to 12 AM for chat support), Monday to Friday, excluding public holidays. On weekends, we’re here from 1 PM to 6 PM Eastern Time. After Hours: If you reach out to us outside of these hours, don't worry! Feel free to leave us a message on any channel, and we will make sure to get back to you the next business day. Receipt for FSA/HSA: If you require an itemized invoice for your FSA/HSA records, simply send your request to help@payneglasses.com. We'll promptly provide you with the necessary documentation.